Written for fleet operations, hotel directors and the executives who sign a fleet agreement.
Why is the sea-day deck the hardest case?
short answer
Every guest on board wants the same deck on the same morning, and there is no overflow to send them to. A claim that is explicit, time limited and released when nobody arrives puts the same loungers through more guests on the day it matters most.
SunDibs is a patent-pending lounger management platform for hotel pools, resorts and beach clubs. Guests claim a lounger, confirm at the lounger within a set window, and unconfirmed beds return to everyone. The deck plan is not the point: what the ship needs is a claim that expires on its own.
What does the deck crew do differently?
short answer
They work from a list rather than from towels. The console shows what is claimed, confirmed and released, and towel or bar requests arrive with the lounger already named, so a runner walks straight to it.
There is no reserved-sunbed policy to enforce by hand and no confrontation at the lounger, which is the part of the routine crew are least able to win.
What happens when connectivity drops at sea?
short answer
On Pro, the poolside gateway holds the arrival windows on its own clock and last known state, so claims still expire and release without a link to shore. It reconciles quietly once the connection returns.
This is an operational requirement rather than a feature at sea: the deck cannot pause because the satellite link did. Easy depends on the ship network being available, which is why fleet deployments are specified as Pro.
How do groups travelling together get seated together?
short answer
Loungers are claimed as a set, and on Pro the adjacency between loungers is measured rather than drawn, so a set of four still means four side by side after the crew has moved the furniture.
Guest identity comes from the ship's own systems, so a booking is tied to a stay rather than to a personal account created on board.
What is installed on the ship?
short answer
One small enclosure per pool deck that joins the ship network, and one marker per lounger. The markers are solar powered and carry no network credentials, so there is nothing to provision per lounger.
Environmental specification for marine deployment, including sealing and expected service life, is confirmed in writing per vessel before a fleet order rather than claimed here.
Are guests being watched?
short answer
No. There are no cameras, no microphones and no pressure pads, and nothing on the deck identifies a person. The system tracks claims, furniture and usage, not identity, so there is no image or biometric record created anywhere on the deck.
That is a property of how the system is built rather than a policy setting, so there is nothing for a guest to opt out of.
How is a fleet rollout phased?
short answer
One ship, one deck, one season first. The operating routine is proven on a real sailing, the numbers are agreed, and only then is the same standard applied vessel by vessel under a single agreement.
Each vessel keeps its own deck and prices while the agreement, invoicing and reporting sit at fleet level, so utilisation means the same thing on every ship.
SunDibs is in its first pilot season. Where this page gives a number, it is either sourced or labelled as a target.
Start with one ship.
One vessel and one deck, proven on a real sailing before anything goes fleet wide.